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Flat subscription. No surprises.

You pay one predictable fee to run your store — the POS register, inventory, staff accounts and your marketplace listing. Marketplace selling has its own clearly stated commission, and it is all written out below.

Two ways to pay. You pick one.

Every seller starts on a 30-day free trial — no card, and nothing charges when it ends. After that you either pay a monthly subscription and keep 0% commission on marketplace orders, or pay no monthly fee and a commission per order instead.

Starter Plan

PKR 1,999 / month
0% marketplace commission
  • 500 products
  • 2 staff accounts
  • 1,000 sales a month
  • Cloud POS register, inventory ledger & marketplace listing
  • Your data exports with you if you leave
Start free trial

Business Plan

PKR 9,999 / month
0% marketplace commission
  • 10,000 products
  • 15 staff accounts
  • 25,000 sales a month
  • Cloud POS register, inventory ledger & marketplace listing
  • Your data exports with you if you leave
Start free trial

Enterprise Plan

PKR 24,999 / month
0% marketplace commission
  • 100,000 products
  • 100 staff accounts
  • 100,000 sales a month
  • Cloud POS register, inventory ledger & marketplace listing
  • Your data exports with you if you leave
Start free trial
No monthly fee

Commission Only

Pay nothing monthly. You are charged a commission only when a marketplace order is delivered — nothing at your own counter, ever.

PKR 0 / month
Commission per delivered marketplace order — the rates are in the table below

Capped at 30 products, 1 staff account and 20 sales a month. Move to a subscription whenever you outgrow it.

Start free trial
Every plan includes the full platform — POS checkout, the inventory ledger, purchase orders, staff roles, analytics and your marketplace storefront. Plans differ by billing cycle, usage limits and support priority. If a limit does not fit your shop, talk to us.
Seller policy

How selling on SoftStore.pk actually works

There are two separate things you can do here, and they are charged in two different ways. Read this before you sign up so there is nothing to argue about later.

1. Your own shop — subscription only

Sales you ring up at your own counter, on the POS register or the Android app, are yours in full. SoftStore.pk takes zero commission and zero transaction fee on in-store sales. You pay the flat subscription above and nothing else. We never touch that money — cash and card go straight to you.

2. The marketplace — subscription + commission

When a buyer finds you through the SoftStore.pk marketplace and orders from your storefront, we charge a commission on that order. That is what pays for the buyer traffic, the checkout, the payment handling and the dispute process. It applies only to marketplace orders — never to your counter sales.

Marketplace commission

5.00%
Commission on every marketplace order, all categories
0%
Commission on sales you make at your own counter
PKR 0
Listing fee, per product, per month
PKR 0
Setup, onboarding or catalogue import fee
A single flat rate applies right now — no per-category rates have been published. When category rates are introduced they will appear in this table, and existing sellers are notified before any change takes effect.
What that looks like on a real order
Buyer pays for the order PKR 5,000
SoftStore.pk commission (5.00%) − PKR 250
You receive PKR 4,750

Commission is calculated on the order value, not on shipping. Every calculation is written to a commission ledger you can inspect line by line from your dashboard — we do not ask you to trust a summary figure.

The rules, in plain terms

When and how do I get paid?
Marketplace payouts are released after the order is marked delivered and the return window has closed. Commission is deducted at that point and the remainder is queued for payout to your registered bank account or mobile wallet. Every payout is reconciled against the commission ledger, so the amount you receive always traces back to specific orders. Cash-on-delivery orders settle once the courier remits the cash.
What happens to commission if an order is returned or refunded?
If the buyer returns the order or you refund it, the commission on that order is reversed in full. You are never left paying commission on revenue you did not keep. The reversal is written to the ledger as its own entry rather than by editing the original, so the history stays auditable.
Can you change the commission rate on me?
Rates are effective-dated. A rate change applies to orders placed after the new effective date and never retroactively to orders you have already fulfilled. Sellers are notified before a change takes effect, and the table above always shows what is currently in force.
What can get my store suspended?
Listing prohibited or counterfeit goods, repeatedly failing to dispatch confirmed orders, manipulating reviews, or misrepresenting a product. Suspension decisions are recorded with a reason and you can appeal through support. Persistent late dispatch or a high cancellation rate affects your storefront ranking before it ever reaches suspension.
Do I have to sell on the marketplace to use the POS?
No. Plenty of shops subscribe purely for the POS register and inventory system and never switch their storefront on. If you never list on the marketplace, you never pay commission — only the subscription.
What happens if I cancel my subscription?
Your store stays live until the end of the period you already paid for. After that the storefront is delisted and the dashboard becomes read-only so you can still export your products, sales history and inventory ledger. We do not hold your data hostage. Partial periods are not refunded, so cancel before the renewal date.
Who owns the customer and the data?
Your product catalogue, inventory records, staff accounts and in-store sales history are yours and export in standard formats. Marketplace buyer accounts belong to the platform, but you receive the delivery details you need to fulfil each order.

Counter sales vs marketplace orders

The same products, the same stock, charged two different ways.

  Sold at your counter Sold via the marketplace
Subscription requiredYesYes
CommissionNone5.00% of order value
Listing feeNoneNone
Who holds the moneyYou, immediatelyPlatform, until delivery clears
Who finds the customerYouThe marketplace
Deducts from the same stockYesYes
Returns handled byYouPlatform dispute process
Appears in your reportsYesYes

Try it on your real shop for 30 days

No card, no contract, no automatic charge when the trial ends. If it does not make your counter faster, walk away and take your data with you.

POS × Marketplace

Sell at the counter. Sell across Pakistan.

One platform for your POS register and your online marketplace storefront — shared inventory, cash-on-delivery checkout, and a single ledger behind both.

Cash on delivery No credit card required Web & Android Immutable stock ledger